Store Manager

Location: Culver City, California US

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25607

Full Time

Rookie

Job Description Summary
Manages all day-to-day store operations and ensure that compliance exists with all established company policies and procedures. Serves as a trainer and leader to all store associates. Consistently strives to meet and exceed all established sales, service and operational objectives.  

Duties and Responsibility 

  • Primary responsibility is the safety and welfare of employees and customers.
  • Create, establish and maintain an excellent customer shopping experience.
    Maintain and reinforce current service level standards.
    Provide service training and leadership to staff members.
    Manage customer issues with a sense of urgency and to the satisfaction of our customer.
  • All POS terminal transactions in accordance with policy and procedure
    Sales, Discounts and Refunds
    Loyalty
    Open/Closing procedures
  • Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
    Shipping and Receiving
    Price Management (Price Changes, Markdowns etc.)
    Singles
    Damaged Merchandise
    Physical Inventory
  • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:     
    Merchandise Placement
    Sales floor maintenance and housekeeping
    Promotional event directions, materials and signage
  • Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
    Scheduling
    Payroll budget compliance
    Time and Attendance
  • Hiring and employee development responsibilities to include adherence to all policies and procedures in regards to:
    Completion of all administrative tasks related to hiring employees
    Proper staffing of all employees in accordance with store hours and needs
    Ensure training compliance & development of all direct reports
  • Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
  • Work towards a complete understanding of managing all day to day operations.

Principal Working Relationships
Customers, Sales Associates, Store Management, District Manager, Regional Manager, Senior Regional Manager, Store Operations and Training personnel.

Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of corporate and Store Operations policies and procedures

Store Number: 4003

Rookie Kids 4003

Pay Range: $54,000 - $70,000

Wesfield Culver City

6000 Sepulveda Blvd, STE E3

Culver City, California US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.